Community / Notice

โ“ Frequently Asked Questions (FAQ)

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๐Ÿ™‹ Frequently Asked Questions Q1. I applied for a project but haven't received a response A. Admin review typically takes 1-2 days. Please check the status in My Page. Q2. What are the project participation requirements? A. Anyone with an SNS account who can write reviews can participate. Q3. Can I apply for multiple projects simultaneously? A. Yes, but please ensure schedules don't overlap. Q4. When are points awarded? A. Points are awarded immediately after submission approval. Q5. How do I receive a refund? A. Apply for refund in My Page, processed within 3-5 business days. Q6. I want to cancel a project A. Before approval: Can cancel freely After approval: Must contact admin Q7. Can I change my nickname? A. Yes, you can change it in My Page > Edit Profile. Q8. I forgot my password A. Since we use SNS login, just log in with your SNS account. Q9. Can I edit/delete others' posts? A. You can only edit/delete your own posts. Q10. Is mobile access available? A. Yes! Responsive design supports mobile and tablet devices. ๐Ÿ’ก For more questions, please ask on the Community Q&A board!